Data protection

The Beauty Group by Beata Feher – My Natural Skincare , Plattenstrasse 5, 9444, Diepoldsau, email info@lamianatura.ch (company number CHE-455.543.281), a sole proprietorship owned by Beata Feher, is the operator of the website www.lamianatura.ch and is therefore responsible for the collection, processing and use of your personal data and the compatibility of data processing with applicable law.

Your trust is important to My Natural Skincare. My Natural Skincare takes data protection seriously and ensures appropriate security. My Natural Skincare naturally observes the legal provisions of the Swiss Federal Data Protection Act (DSG), the Swiss Ordinance on the Federal Data Protection Act (VDSG), the Swiss Telecommunications Act (FMG) and, where applicable, other data protection regulations, in particular the General Data Protection Regulation of the European Union (GDPR).

For reasons of better readability, the male form is used for personal names and special nouns in this data protection declaration. In the interests of equal treatment, corresponding terms generally apply to all genders. The shortened form of language is for editorial reasons only and does not imply any evaluation.

So that you know what personal data My Natural Skincare collects from you and for what purposes it is used, please read the information below.

1. Principles of data processing on www.lamianatura.ch

The personal data collected on the website www.lamianatura.ch

1. are processed lawfully, fairly and in a manner that is transparent to the data subject. Processing is carried out proportionately.
2. are used solely for the implementation and processing of the services offered on the website as well as for related advertising measures to which the user has consented.
3. which are incorrect with regard to the purposes for which they were processed shall be deleted or corrected immediately.
4. are only kept or stored for as long as is necessary for the purposes for which they are processed.
5. shall be processed in a manner that ensures appropriate security, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage.

2. Legality of data processing

By viewing the website www.lamianatura.ch, the user gives his consent to the processing of personal data concerning him, especially since this can also be assumed to be in the user's overriding interest.

The user has the right to withdraw his consent at any time (by email to
info@lamianatura.ch). The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

3. Scope and purpose of the collection, processing and use of personal data

• when visiting www.lamianatura.ch

When you visit www.lamianatura.ch, the servers temporarily save each access in a log file. The following data is recorded without the user's intervention and stored until it is automatically deleted after one month at the latest:

• the IP address of the requesting computer,
• the date and time of access,
• the name and URL of the retrieved file and
• the country from which access was made and the language settings of the browser.

This data is collected and processed to enable the use of the website (establishing a connection), to ensure system security and stability, to enable the optimization of the Internet service, and for internal statistical purposes. The IP address is used in particular to record the user's country of residence and to preset the language of the website accordingly. The IP address is also evaluated in the event of attacks on the network infrastructure of www.lamianatura.ch and for statistical purposes.

In addition, and if the user has consented, My Natural Skincare uses so-called pixels and cookies when visiting the website to display personalized advertising and to use web analysis services.

• when using the contact form

Users have the option of using a contact form to get in touch with My Natural Skincare. The following personal data must be entered:

• Company,
• Salutation,
• First and last name and
• E-mail address.

Failure to provide this information may hinder My Natural Skincare's ability to provide its services.

My Natural Skincare only uses this data to be able to answer the contact request in the best possible and personalized way.

• when registering for the newsletter

You have the option of subscribing to the newsletter on the website. Registration is required for this. The following data must be provided during registration:

• Salutation,
• First and last name and
• E-mail address.

The above data is necessary for data processing. My Natural Skincare processes this data exclusively to better tailor the information and offers sent to you to your interests.

By registering, you give My Natural Skincare your consent to process the data provided for sending the newsletter to the address you provided and for statistical analysis of usage behavior and optimization of the newsletter. This consent represents the legal basis for processing your email address in accordance with Art. 6 Paragraph 1 Letter a of GDPR. My Natural Skincare is entitled to commission third parties to carry out the technical processing of advertising measures and is entitled to pass on your data for this purpose.

At the end of each newsletter there is a link that you can use to unsubscribe from the newsletter at any time. When unsubscribing, you can voluntarily state the reason for unsubscribing. After unsubscribing, your personal data will be deleted. Further processing will only take place in an anonymous form to optimize the newsletter.

The newsletter is sent via “Shopify E-Mail”, a newsletter distribution platform provided by Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, DO4 XN32, Ireland. You can view the shipping service provider’s data protection regulations here: https://www.shopify.de/legal/datenschutz . The shipping service provider is used on the basis of the legitimate interests of My Natural Skincare in accordance with Art. 6 Para. 1 lit. f GDPR.

The newsletter is sent using the shipping service provider “MailerLite”, a newsletter distribution platform of the provider MailerLite, 38 Mount Street Upper, Dublin 2, D02PR89 Ireland. You can view the shipping service provider’s data protection regulations here:
https://www.mailerlite.com/legal/privacy-policy?_gl=1*1jm2nct*_up*MQ..&gclid=Cj0KCQjw3ZayBhDRARIsAPWzx8pho1L-upBZj_MW8_oj6LSacErypMhIl9MizgjHvhUxZAJnRBDm0egaAtIxEALw_wcB.
The shipping service provider is used on the basis of the legitimate interests of My Natural Skincare in accordance with Art. 6 (1) (f) GDPR.

The shipping service provider can use the recipients' data in pseudonymous form, i.e. without assigning it to a user, to optimize or improve its own services, e.g. for the technical optimization of the sending and presentation of the newsletter or for statistical purposes. However, the shipping service provider does not use the data of the newsletter recipients to write to them directly or to pass the data on to third parties.

The data you provide to My Natural Skincare for the purpose of subscribing to the newsletter will be stored until you unsubscribe from the newsletter and will be deleted from both My Natural Skincare's servers and the servers of the relevant newsletter service provider after you unsubscribe from the newsletter. Data that has been stored by My Natural Skincare for other purposes (e.g. email addresses for the members' area) remains unaffected.

My Natural Skincare uses the email marketing services of third parties to send the newsletter. The newsletter may therefore contain a so-called web beacon (tracking pixel) or similar technical means. A web beacon is a 1x1 pixel, invisible graphic that is associated with the user ID of the respective newsletter subscriber.

Using the relevant services makes it possible to evaluate whether the emails were opened via the newsletter. In addition, the click behavior of the newsletter recipients can also be recorded and evaluated. My Natural Skincare uses this data for statistical purposes and to optimize the newsletter in terms of content and structure. The tracking pixel is deleted when you delete the newsletter.

To prevent tracking pixels in the newsletter, please set your email program so that no HTML is displayed in messages.

• Registration and customer account

You have the option of registering and opening a customer account. To do so, you must provide the following information:

• Company,
• Salutation,
• First and Last Name,
• Address (street, house number, postal code, city),
• Telephone number and
• E-mail address.

The above data is necessary for data processing. My Natural Skincare processes this data exclusively to personalize the information and offers sent to you and to better align them with your interests.

By registering, you give My Natural Skincare your consent to process the data provided for the regular sending of advertising campaigns (online or print) to the address you provided and for the statistical evaluation of usage behavior. This consent represents the legal basis for the processing of your data in accordance with Art. 6 Paragraph 1 Letter a of GDPR. My Natural Skincare is entitled to commission third parties to carry out the technical processing of advertising measures and is entitled to pass on your data for this purpose.

You can withdraw your consent to the processing of your data at any time (on
info@lamianatura.ch). After revocation, your personal data will be deleted.

4. Use of your data for advertising purposes

My Natural Skincare may use personal data of users of www.lamianatura.ch to advertise its services (online and/or print advertising, etc.). My Natural Skincare is permitted to pass on personal data to third parties who act on behalf of My Natural Skincare for this purpose. By using the website, the user expressly agrees to this use of his data.

5. Integration of third-party services and content and/or transfer of data to third parties

It may happen that content or services from third-party providers, such as city maps or fonts from other websites, are integrated into My Natural Skincare's online offering. The integration of content from such third-party providers always requires that they recognize the user's IP address. Without the IP address, the content cannot be sent to the respective browser. The IP address is therefore required to display this content. Third-party providers can also set their own cookies and process user data for their own purposes. User profiles can be created from the processed data. My Natural Skincare uses this content in a way that is as data-efficient and data-avoiding as possible and selects reliable third-party providers with regard to data security.

It may also happen that My Natural Skincare Online forwards data collected via this website to third parties, possibly even outside the EU.

The following presentation provides an overview of third-party providers and their content, along with links to their privacy policies, which contain further information on their data processing:

Instagram feed from Instagram; Instragram privacy policy:

https://help.instagram.com/519522125107875.

As part of the fulfillment of contracts, My Natural Skincare uses one or more payment service providers on the basis of Swiss data protection legislation and Art. 6 Paragraph 1 Letter b. EU GDPR. The data processed by the respective payment service provider includes inventory data, such as name and address, bank details, such as account numbers or credit card numbers, passwords, TANs and checksums, as well as contract, amount and recipient-related information. The information is required to carry out the transactions. The data entered is processed solely by the respective payment service provider and stored by them. My Natural Skincare does not receive any information about the (bank) account or credit card, only information to confirm (accept) or reject the payment. Under certain circumstances, the data may be transmitted by the respective payment service provider to credit agencies. This transmission is for the purpose of identity and credit checks. Reference is made to the general terms and conditions and data protection information of the respective payment service provider. The terms and conditions and data protection notices of the respective payment service provider apply to payment transactions, which can be accessed within the respective website or transaction applications.

The following payment service provider is used here:

Wallee, General Guisan-Strasse 47, 8400 Winterthur, Switzerland. Privacy policy: https://wallee.com/privacy_policy.html. The user agrees that the data he or she enters will be forwarded to Wallee AG for the purpose of payment processing.

6. Transfer of data to third parties

My Natural Skincare will only pass on your personal data if you have expressly consented to this, if there is a legal obligation to do so or if this is necessary to enforce the rights of My Natural Skincare, in particular to enforce claims arising from the relationship with you.

In addition, My Natural Skincare will pass your data on to third parties if this is necessary when using the website to provide the services you have requested and to analyze your user behavior. If this is necessary for the purposes stated in sentence 1, the data may also be passed on abroad. If the website contains links to third-party websites, My Natural Skincare no longer has any influence on the collection, processing, storage or use of personal data by the third party after clicking on these links and My Natural Skincare assumes no responsibility for this.

7. Data security

My Natural Skincare uses suitable technical and organizational security measures to protect your stored personal data against manipulation, partial or complete loss and against unauthorized access by third parties. The security measures are continuously improved in line with technological developments.

You should always keep your payment information confidential and close the browser window when you have finished communicating with My Natural Skincare, especially if you share the computer with others.

My Natural Skincare also takes internal data protection very seriously. Employees and commissioned service providers are obliged to maintain confidentiality and to comply with data protection regulations.

8. Cookies

Cookies help in many ways to make your visit to the website easier, more pleasant and more meaningful. Cookies are information files that your web browser automatically stores on your computer's hard drive when you visit the website. Cookies do not damage your computer's hard drive, nor do they transmit any personal data of the user to My Natural Skincare.

My Natural Skincare uses cookies, for example, to better tailor the information, offers and advertising shown to you to your individual interests. Using cookies does not result in My Natural Skincare receiving new personal data about you as an online visitor. Most Internet browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or a message always appears when you receive a new cookie.

Disabling cookies may result in you not being able to use all the functions of the website.

The following cookies are used on www.lamianatura.ch:

• secure_customer_sig, storage period 364 months
• localization, storage period 364 months
• _tracking_consent, storage period 364 months
• _shopify_y, storage period 364 months
• _orig_referrer, storage period 13 months
• _landing_page, storage period 13 months

9. Security during data transmission with SSL

For security reasons and to protect the transmission of confidential content, this website uses SSL/TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you send to My Natural Skincare cannot be read by third parties.

10. Tracking tools

My Natural Skincare uses so-called tracking tools on the website. These tracking tools monitor your surfing behavior. This monitoring is done for the purpose of needs-based design and continuous optimization of the website. In this context, pseudonymized usage profiles are created and small text files that are stored on your computer ("cookies") are used.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of the website is usually transferred to a Google server in the USA and stored there. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. My Natural Skincare has also added the code "anonymizeIP" to Google Analytics on this website. This guarantees that your IP address is masked so that all data is collected anonymously. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.

On behalf of My Natural Skincare, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide My Natural Skincare with other services relating to website activity and internet usage. You can prevent cookies from being saved by selecting the appropriate settings on your browser. However, My Natural Skincare would like to point out that if you do this, you may not be able to use the full functionality of this website.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de . As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by
<a href=“javascript:gaOptout()“> click on this link</a> . An opt-out cookie will be set which prevents the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for this website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again. [Note: Information on integrating the opt-out cookie can be found at: https://developers.google.com/analytics/devguides/collection/gajs/?hl=de#disable ].

My Natural Skincare also uses Google Analytics to evaluate data from DoubleClick cookies and ads for statistical purposes. If you do not want this, you can deactivate it via the Ads Preferences Manager ( http://www.google.com/settings/ads/onweb/?hl=de) .

My Natural Skincare uses Google Analytics including the functions of Universal Analytics or Google Analytics 4 (GA4). This allows the activities on the websites to be analyzed across devices (e.g. when accessed with a notebook and later via a tablet). This is made possible by the pseudonymous assignment of a user ID to a user. Such an assignment occurs, for example, when you register for a customer account or log in to your customer account. However, no personal data is forwarded to Google. Even if Universal Analytics or Google Analytics 4 add additional functions to Google Analytics, this does not mean that this restricts data protection measures such as IP masking or the browser add-on.

Google Ads

My Natural Skincare uses the online advertising program “Google Ads” and conversion tracking as part of Google Ads. Google Conversion Tracking is an analysis service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). When you click on an ad placed by Google, a cookie for conversion tracking is stored on your computer. These cookies expire after 30 days, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of the website and the cookie has not yet expired, Google and My Natural Skincare can recognize that you clicked on the ad and were redirected to this page. Each Google Ads customer receives a different cookie. This means that there is no way that cookies can be tracked across the websites of Ads customers.

The information collected using the conversion cookie is used to create conversion statistics for Ads customers who have opted for conversion tracking. This tells them the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

If you do not wish to participate in tracking, you can object to this use by preventing the installation of cookies through a corresponding setting in your browser software (deactivation option). You will then not be included in the conversion tracking statistics. Further information and Google's privacy policy can be found at: http://www.google.com/policies/technologies/ads/ and http://www.google.de/policies/privacy/ .

Geolocation by Shopify

My Natural Skincare uses the Geolocation app from Shopify on this website. The user agrees that his data can be forwarded to Geolocation. Shopify's privacy policy: https://www.shopify.com/de/legal/datenschutz.

11. Social Media Plug-Ins

The social plugins described below are used on the website. The plugins are deactivated on the website by default and therefore do not send any data. You can activate the plugins by clicking on the corresponding social media button.

If these plugins are activated, your browser establishes a direct connection to the servers of the respective social network as soon as you visit the website. The content of the plugin is sent directly from the social network to your browser, which then integrates it into the website. The plugins can be deactivated again with one click.

For more information, please see the privacy policy of the respective service.

Instagram Plugins

The My Natural Skincare website includes functions of the Instagram service. These functions are offered by Meta Platforms, Inc., 1 Hacker Way, Menlo Park, CA-94025, USA. If you are logged into your Instagram account, you can link the content of the website to your Instagram profile by clicking on the Instagram button. This allows Instagram to assign the visit to the website to your user account. My Natural Skincare would like to point out that My Natural Skincare, as the provider of the website, has no knowledge of the content of the transmitted data or its use by Instagram. You can find more information on this in Instagram's privacy policy: http://instagram.com/about/legal/privacy/

Plugins from Pinterest

On the website, My Natural Skincare uses social plugins from the social network Pinterest, Pinterest Inc., 808 Brannan Street San Francisco, CA 94103-490, USA ("Pinterest"). When you visit a page that contains such a plugin, your browser establishes a direct connection to the Pinterest servers. The plugin transmits log data to the Pinterest server in the USA. This log data may contain your IP address, the address of the websites visited that also contain Pinterest functions, the type and settings of the browser, the date and time of the request, your use of Pinterest and cookies. Further information on the purpose, scope and further processing and use of the data by Pinterest as well as your rights and options for protecting your privacy can be found in Pinterest's privacy policy: https://about.pinterest.com/de/privacy-policy .

12. Transfer of personal data abroad

My Natural Skincare is entitled to transfer your personal data to third-party companies (contracted service providers) abroad, provided that this is necessary for the data processing described in this data protection declaration and if this does not seriously endanger the personality of the data subjects.

These third-party companies are obliged to protect data to the same extent as My Natural Skincare. If the level of data protection in a country does not correspond to that in Switzerland or Europe, My Natural Skincare contractually ensures that the protection of your personal data corresponds to that in Switzerland or the EU at all times. The user expressly agrees to this where necessary.

Users residing in an EU member state or Switzerland are advised that, from the European Union's point of view, the USA does not have an adequate level of data protection. The new Data Privacy Framework (data protection agreement between the EU and the USA) came into force on July 10, 2023. US companies can join the framework by committing to complying with data protection requirements. This makes data transfers to the USA much easier. US companies can certify their participation in the data protection framework through certification. The agreement is administered by the US Department of Commerce. Certification applications are also processed and monitored there.

My Natural Skincare transfers data to the USA to appropriately certified companies wherever possible. If this is not the case, there is a risk that user data will be processed by authorities for control and monitoring purposes, possibly without the possibility of legal redress.

13. Right to information, rectification, erasure and restriction of processing; right to data portability

You have the right to receive information about the personal data stored about you by My Natural Skincare free of charge upon request. In addition, you have the right to correct incorrect data and the right to delete your personal data, provided that this does not conflict with any statutory retention period or a legal basis that allows My Natural Skincare to process the data. You also have the right to request a restriction on data processing and to object to data processing.

You also have the right to request the return of the data that you have given to My Natural Skincare. Upon request, My Natural Skincare will also pass the data on to a third party of your choice. You have the right to receive the data in a common file format.

You can contact My Natural Skincare for the aforementioned purposes via the email address info@lamianatura.ch. In order to process your requests, My Natural Skincare may, at its sole discretion, request proof of identity.

You can also tell My Natural Skincare what you want to happen to your information after your death by providing appropriate instructions.

14. General Disclaimer

All information on the My Natural Skincare website has been carefully checked. My Natural Skincare endeavors to provide information that is current, correct and complete. Nevertheless, the occurrence of errors cannot be completely ruled out, which means that My Natural Skincare cannot guarantee that information, including journalistic and editorial information, is complete, correct and up-to-date. Liability claims for damages of a material or immaterial nature caused by the use of the information provided are excluded unless there is evidence of intentional or grossly negligent fault.

My Natural Skincare may change or delete texts at its own discretion and without notice and is not obliged to update the content of this website. Use of or access to this website is at the visitor's own risk. My Natural Skincare, its clients or partners are not responsible for damages such as direct, indirect, incidental, specifically determined in advance or consequential damages that are alleged to have arisen from visiting this website and therefore assume no liability for this.

My Natural Skincare also assumes no responsibility or liability for the content and availability of third-party websites that can be accessed via external links on this website. The operators of the linked pages are solely responsible for their content. My Natural Skincare expressly distances itself from all third-party content that may be relevant under criminal or liability law or that violates common decency.

15. Data retention

My Natural Skincare stores personal data only for as long as it is necessary to use the tracking, advertising and analysis services mentioned above within the scope of the legitimate interest, to carry out services that you have requested or to which you have given your consent to the extent mentioned above and to comply with legal obligations.

16. Right to lodge a complaint with a data protection supervisory authority

If you are resident in an EU country, you have the right to complain about My Natural Skincare's data processing at any time to the competent data protection supervisory authority in your place of residence.

If you are resident in Switzerland, you have the right to complain at any time about My Natural Skincare's data processing to the Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, CH-3003 Bern.

17. Changes to this Privacy Policy

This privacy policy is not part of a contract. We may amend this privacy policy at any time. The version published on this website is the current version.

18. Authoritative version

If this privacy policy is translated into different languages, only the German version is authoritative.

Last update:

Diepoldsau, 15 May 2024